Residence Life Housing Coordinator/Administrative Assistant

Summary
Responsible to oversee and manage on-campus housing assignments, room selection, room transfer, and cancellation processes. Facilitates administrative support for the Residence Life department, ensuring consistent, professional operations for office, staff, student, and visitors, with focus on Taylor’s mission and “whole person” education emphasis through all activities.

Mission and Commitment:

Taylor’s mission is to develop servant-leaders marked with a passion to minister Christ’s redemptive love, grace, and truth to a world in need.

As a community, Taylor faculty, staff, and students commit to living out Christ’s love and truth in the here and now. We worship together, serve one another, and grow in faith as we learn in the classroom, on the field, at chapel, and anywhere else we’re doing Life Together.

Duties and Responsibilities
This position is primarily responsible to:

Testify to personal experience of salvation in Jesus Christ, affirm belief in the University’s Statement of Faith, abide by and practice our Life Together Covenant, and both personally agree with and support the Foundational Documents of Taylor University.
Oversee daily management of on-campus housing assignment processes including residence hall assignments, room selection processes, room changes, space management, etc. Assess housing needs and coordinate the best use of available facilities; this includes during the school year, for athletes over holiday breaks, and summer housing.
Coordinate and administer off-campus housing, including identification of housing units and communication with local apartment owners; facilitation of the off-campus housing request and approval process.
Manage Residence Life data, ensuring campus systems (e.g. Banner, my.taylor, SalesForce) accurately reflect Residence Life information, housing assignments, and meal plan selection to provide cross-departmental coordination, awareness, and information sharing for business purposes.
Develop and administer housing policies.
Assist with proper upkeep of Residence Hall facilities, including planning for replacement of housing equipment, furniture, and facilities.
Oversee department budget administration: prepare requests and review expenditures.
Maintain housing contracts and leases.
Interface with other departments to ensure smooth Residence Life operations on campus.
Provide administrative support for the Residence Life department, including scheduling meetings and appointments, coordinating interoffice and external correspondence, maintaining paper and electronic files.
Support the administrative business functions of the department.
Coordinate and ensure smooth operation of the Residence Life office: receive visitors and answer phones, ensure congenial reception of parents, guardians, students, and guests of the university.
Other duties as assigned.
Typical Qualifications
High school diploma or GED, required. A two- or four-year degree, preferred.
At least 2 years of experience related to the duties and responsibilities specified.
Supplemental Information
Excellent and engaging professional verbal and written communication skills.
Excellent customer service skills with keen attention to listening.
Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
Skill in organizing resources and establishing priorities; ability to multitask.
A keen attention to detail and ability to comply with and follow through on detailed tasks and assignments.
Skill in the use of personal computers and competent in utilizing various software, including Microsoft Office suite.
Working knowledge of, or ability to learn and use database applications or other specialized software (e.g. Banner, Salesforce).
Ability to maintain departmental financial records and make mathematical calculations.
Ability to foster effective working relationships within a team environment.