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Leadership Behaviors of Millennial Senior Student Affairs Officers: New Research Findings

This content is brought to you by the Association for Christians in Student Development (ACSD), a volunteer membership organization committed to equipping and challenging faithful professionals to infuse their Christian faith into student development practice and scholarship. Thoughtful content such as this is made possible by volunteer contributions and the financial support of membership dues. Interested in becoming a member for more awesome content just like this? Join today by clicking here!


I’m guilty! I’ve done it! Like many of us, I’ve fallen into the trap of trying to reduce leadership to a simple formula or catchy phrase. But don’t be tricked – leadership is beautifully, necessarily complex, and we do our emerging leaders a disservice when we pretend otherwise. 

This complexity takes on new significance as we witness Baby Boomers retiring and Generation X leaders maturing in their roles while Millennial administrators ascend to senior positions in unprecedented numbers (McClellan & Stringer, 2016).

A recent study of 55 Millennial senior student affairs officers (SSAOs) reveals how this generation is reshaping leadership in higher education, bringing fresh perspectives shaped by digital fluency, economic uncertainty, and rapidly evolving social dynamics (Pacurari, 2024). Using the Multifactor Leadership Questionnaire (MLQ), the research uncovers how these leaders blend transformational vision with practical execution in distinctive ways. At a time when colleges and universities face daunting challenges – from enrollment cliffs to financial pressures to rapid technological change – understanding these emerging leadership patterns becomes crucial. Let’s explore the research on how this new generation of leaders navigates this complex landscape (Grawe, 2021).

Key Findings

The study revealed clear preferences in how Millennial SSAOs approach leadership, with statistical analysis showing significant differences between three primary leadership styles:

  • Transformational Leadership (M = 3.09, SD = 0.28): A leadership approach focused on inspiring, developing, and empowering followers through vision-setting, intellectual stimulation, and individualized consideration. Leaders motivate teams to exceed expectations and align personal growth with organizational goals.
  • Transactional Leadership (M = 1.46, SD = 0.55): A leadership style based on clear exchanges between leaders and followers, where performance expectations are linked to specific rewards or consequences. This approach emphasizes structured goals, monitoring, and feedback systems.
  • Passive-Avoidant Leadership (M = 1.01, SD = 0.54): A hands-off approach where leaders avoid making decisions, delay responses to urgent issues, and generally abdicate leadership responsibilities until problems become severe.

The strong preference for transformational leadership among Millennial SSAOs aligns with previous research identifying authenticity, development opportunities, and meaningful work as key values for Millennial professionals (Omilion-Hodges & Sugg, 2019). The significantly lower scores for passive-avoidant leadership suggest Millennial SSAOs reject disengaged leadership approaches in favor of more proactive strategies.

Two critical elements of transformational leadership fundamentally shape how Millennial SSAOs lead their organizations.

Inspirational Motivation emerged as a significant predictor of transformational leadership effectiveness, explaining 35% of the variance in overall transformational leadership behavior. This manifests as optimistic communication about future goals, enthusiastic articulation of shared vision, clear expression of confidence in team capabilities, and meaningful connection of daily work to a larger purpose.

Idealized Influence showed an even stronger predictive relationship with transformational leadership, accounting for 57.7% of the variance. This encompasses behavioral attributes demonstrating integrity, character attributes inspiring trust, values alignment, and prioritizing group interests over personal gain.

Demographics and Context

The study participants represented diverse institutional settings, though skewing toward private institutions (83.6%) versus public (16.4%). The sample was predominantly Caucasian (80%), with a balanced representation between doctoral degree holders (50.9%) and master’s degree holders (49.1%).

Looking Forward

This research highlights how a new generation of leaders approaches higher education administration with fresh perspectives and timeless wisdom. For those serving as Christian student development professionals, these insights take on additional meaning when viewed through the lens of Psalm 78:72, which tells us that David “… shepherded them with a pure heart and guided them with his skillful hands.” This beautiful scripture speaks to the dual calling of our work – to lead with pure hearts and skilled hands, combining conviction with competence.

The balanced leadership approach demonstrated by Millennial SSAOs – blending transformational vision with practical execution – echoes this biblical wisdom. Their emphasis on inspirational motivation and idealized influence suggests a generation of leaders who understand that authenticity and skill must work together to create meaningful change in our institutions.

I look forward to sharing practical reflections on how these leadership behaviors can be thoughtfully applied within our unique contexts in the coming months. I will explore concrete strategies for developing the “integrity of heart” and “skillful hands” needed to serve our students well in these complex times. Together, we’ll discover how to blend timeless principles with contemporary insights, creating leadership approaches that are both winsome and conventional – true to our values while meeting the evolving needs of today’s higher education landscape.

References
  • Grawe, N. D. (2021). How demographic change is transforming the higher education landscape. HigherEdJobs.
  • McClellan, G. S., & Stringer, J. (2016). The handbook of student affairs administration (4th ed.). John Wiley & Sons.
  • Omilion-Hodges, L. M., & Sugg, C. E. (2019). Millennials’ views and expectations regarding the communicative and relational behaviors of leaders: Exploring young adults’ talk about work. Business and Professional Communication Quarterly, 82(1), 74-100.
  • Pacurari, N. (2025). Coming of age: Leadership behaviors of millennial senior student affairs officers (SSAO) [Unpublished doctoral dissertation]. University of the Cumberlands.

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Comfort Olugbuyi

Florida Atlantic University, Associate Director of eSuccess  

Workshop: How to Present Successfully at the ACSD Conference

Dr. Comfort Olugbuyi comes to Florida Atlantic University with a B.A. in Psychology from the University of North Texas, an M.A. in Youth and Family ministries from John Brown University, and a Ed.D in Higher Education Leadership from Bethel University (MN). Comfort’s research and experience focuses on academic support for college students. She looks for opportunities to support students where they are at in the ever-changing world and create partnerships and connections to close gaps and increase retention and overall sense of belonging for students. Comfort joined ACSD June 2008 and has loved the partnership, friendships, mentorships, and overall camaraderie experienced through the years. She has served as a member of the Diversity Leadership Team, New Professional Retreat facilitator (Vice Chair and Chair), and in various table hosting opportunities.

Dr. Comfort Olugbuyi has almost two decades of higher education experience in various positions. She started as a Graduate Assistant Caterer and event coordinator at the University of North Texas, moving on to a Resident Director at John Brown University and Palm Beach Atlantic University (PBA). Comfort then spent over a decade in various student affairs positions at Palm Beach Atlantic University within First Year Advising, Academic Support, and Disability Services. She had additional opportunities to invest and support employee professional development, employee health and wellness, multicultural programming, and NCAA athletics all at PBA. Currently, Comfort serves as the Associate Director of eSuccess at Florida Atlantic University, which is part of the Center for Learning and Student Success (CLASS) where she provides academic support and serves as a liaison to online and hybrid students to all six campuses. When she is not on a college campus you can find Comfort serving at her local church as a welcome host and greeter, volunteering at local community events, or watching local musical theater/play productions.

Why are you excited to be a part of Elevate?
Dr. Olugbuyi is excited and honored to partner with Elevate. There is tremendous value within this professional development opportunity. Comfort is excited to share her ideas through her unique perspectives. She looks forward to collaborating with this group of professionals to share information and offer support in helping to create workshops to enhance ACSD and other conferences.

Shino Simmons

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Kevin Villegas

Baylor University, Dean of Intercultural Engagement and Division of Student Life Initiatives

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Dr. Kevin Villegas serves as the Dean of Intercultural Engagement and Division of Student Life Initiatives. In his role, Dr. Villegas is responsible for leading a comprehensive approach to empower all students and Division of Student Life staff in the creation of a more vibrant, inclusive, and supportive campus environment as an expression of the Baylor University mission. He has more than two decades of demonstrated leadership experience in a variety of roles within higher- and secondary-education settings, which includes working in or overseeing areas such as campus ministries, student leadership development, new student orientation, student activities, international student programs, athletics coaching, and public relations. He has also led international service trips, co-led a cross-cultural course, and taught strategic leadership in higher education, and leadership and first-year seminar courses for undergraduate students. Dr. Villegas is an active member of the Association for Christians in Student Development (ACSD) and served for several years on the executive committee as the chair of the Diversity Leadership Team. He was a recipient of ACSD’s Jane Higa Multicultural Advancement Award in recognition of his significant contributions toward increased understanding and promotion of multiculturalism in ACSD and at Messiah University, where he worked for 17 years. 

 Beyond the realm of education, Dr. Villegas also worked in the entertainment industry and in pastoral ministry. 

A native of New York City, Dr. Villegas is a decorated veteran of the United States Marine Corps, having served on active duty for four years before going on to earn his Bachelor of Arts degree in communication from Messiah College, his Master of Arts degree in Christian Leadership from Fuller Theological Seminary, and his Doctor of Education degree in Educational Leadership from Gwynedd Mercy University.

Why are you excited to be a part of Elevate?
I’m excited to be a part of Elevate because equipping our professional members to better serve and develop multicultural student populations on our respective campuses is vital work. In an increasingly diverse society, knowing how to navigate differences of all sorts with conviction and compassion is needed now more than ever.

Leah Fulton

Trinity Christian College – Palos Heights, IL, Vice President of Student Success

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Leah comes to Trinity with a B.A. from Ball State University, an M.A. in Intercultural Studies from Wheaton College, and a Ph.D. in Higher Education with a minor in African American Studies from the University of Minnesota. Leah’s research explores the historical and contemporary motivations and barriers facing African Americans in foreign missions, the history of Black women in doctoral education and the experiences of Black mother doctoral students. She also studies the experience of students and adjunct faculty of color in leadership education.

Leah has over a decade of higher education experience, primarily in student affairs, beginning at Wheaton College where she was a founding member of the Shalom House- a living learning community for students to explore racial reconciliation. She has served as Assistant Dean of Students for the University of St. Thomas and as Associate Dean for Intercultural Student Programs and Services at Bethel University where she launched the Act Six program and the Cultural Connection Center- a campus affinity space designed to cultivate understanding, friendship, and shalom in the way of Jesus. She is also the founder and principal consultant for Project 51, which serves leaders and not-for-profit organizations seeking to grow in their approach to justice, to belonging, to equity, and to diversity.

Why are you excited to be a part of Elevate?
Dr. Fulton is excited to be part of Elevate because of how important it is to support professionals of color in Christian higher education. She benefited from the wisdom and experience of professionals before her and is eager to invest in other professionals to support their ability to navigate the industry, care for students, be well, and effectively make lasting change.

Eric Fehr

Grove City College, Assistant Dean of Student Life

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Eric has worked in college student development/higher education since he graduated from Longwood University in 2010, and has been a member of ACSD since 2014. He has held positions overseeing student employment programs for dining service operations, commuter student life programming, student and campus activities, student recreation, student clubs and governance, career services, international student advising, and more. Eric has been married to his wonderful wife, Barbara, since 2011. They have four children: Liam, Benat, Raegan, and McKenzie. He holds a Bachelor of Arts in History from Longwood University (2010), a Master of Science in Education in Student Affairs Administration from the University of Wisconsin-La Crosse (2014), and a Master of Arts in Religion in Discipleship and Church Administration from Liberty University (2018).  Eric is currently pursuing a Doctor of Education in Higher Education from Union University.

Why are you excited to be a part of Elevate?
I am excited to participate in sharing my experience and any knowledge/wisdom that the Lord has helped add to my life with others. I believe Elevate is a great opportunity to serve others and I can’t wait to help others prepare to propose workshops for ACSD 2025!

Nii Abrahams

Butler University, Director of the First-Year Experience

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Nii has a special passion for helping college students and young professionals discover and fulfill their God-given potential, whether it’s in ministry or the marketplace. While actively involved in church growing up, it wasn’t until he became a member of a dynamic college ministry at Missouri State University that his faith began to soar. He played an instrumental role in watching the ministry grow from 30 to over 200 people in a couple short years. Shortly after graduate school, he and a group of friends moved to the Indianapolis metro area, by faith, to plant Parkside Church—a young and vibrant faith community that meets at a YMCA, where he serves on the pastoral team as the Connections Pastor. He holds both his Bachelors and Masters degrees in Communication from MSU and is proud to be the inaugural Director of the First-Year Experience at Butler University. In his downtime, you can find him hanging out with his wife and daughter, playing Monopoly Deal, and searching for the best donut shops in Indianapolis. 

Why are you excited to be a part of Elevate?
As a Ghanaian-American, I uniquely understand the weight multicultural practitioners carry cultivating belonging on campus. It’s an honor to help develop and encourage leaders who are making an impact across the country! 

MORE FAq's

Elevate is a year-long certification from June 2024 through June 2025. It begins during the June 2024 ACSD Conference and ends during the June 2025 ACSD Conference.

Elevate is geared toward higher education professionals serving in a student-facing, multicultural role and are either (or both) a department of one or are early in their higher education career. Those in positions of directors, coordinators, specialists, or similar titles should consider applying and participating.

ELEVATE is aimed at professionals who are student-facing and oversee programming. We want to equip our student development professionals who are working to make a more welcoming compass experience for students.

To provide an intentional space for cohort participants to foster genuine connections and grow their network, the cohort size is 10 participants.

Participants will have 10 total hours of workshop instruction. Additionally, participants should anticipate 5-8 hours of workshop preparation over the year of the certification. Participants are also required to attend the Elevate retreat which is the weekend before (days before) the 2024 ACSD Conference.

Elevate applications will be reviewed by the ACSD Diversity Leadership Team and participants will be selected based on the following criteria:

  • Applicant is eager for new learning and support (department of one, early career professional in this field)
  • Applicant is interested in learning more about best practices within multicultural (higher ed) work
  • Applicant currently serves in student facing multicultural role (part time or full time)
  • Applicants have the support and institutional backing to participate in 2 ASCD conferences, all Elevate workshops, and to eventually use their learning to strengthen the impact of their department/role/institution.
  • Applicant will document how they will contribute to the cohort and shared learning experience

 

Applicants will be notified of their acceptance status the first week of March 2024.

The Elevate Certification is $300, including all fees for the retreat at the 2024 ACSD Conference and the full-year certification program.

Additional related costs to consider:

    • $100 annual ACSD membership fee
    • $350 (early bird) ACSD Conference registration 
    • Cost of travel to the conference for 2024 and 2025

The Diversity Leadership Team will award 2 Elevate scholarships that cover the cost of the Elevate Certification (value of $300). To be considered for an Elevate Scholarship, indicate your interest in the Elevate application and complete the short answer question about financial need.

Yes, Elevate applicants and/or participants are eligible for both the ACSD Multicultural Scholarship and the Elevate Scholarship. The ACSD Multicultural Conference Scholarship covers the amount of the annual conference registration fee.

Yes, either a supervisor or a senior colleague must complete a professional reference form confirming their support of your participation in Elevate and a desire for you to return with lessons (ideas, practices, policies, programs, etc.) that will positively influence your department and work.

No. A supervisor or senior colleague approval is required to ensure that participants have departmental support to implement what they are learning (ideas, practices, policies, programs, etc.) in their department and/or role as a multicultural practitioner.

Participants will continue networking and fostering relationships with their Elevate cohort members in addition to receiving continued support from the ACSD Multicultural Collaborative and the Diversity Leadership Team. 

Elevate participants will be asked to participate in recruitment videos, photos, and provide written testimonials sharing their experience with Elevate.

Those interested in Elevate should only apply if they are certain they can attend the 2024 and 2025 ACSD Conferences.

The Diversity Leadership Team understands department budgets or personal changes may occur between conferences and will work with you to ensure attendance is possible for both conferences.

Yes. The Diversity Leadership Team understands professional changes happen and they will work with you to continue towards completion of the certification.